Question 1

What is Sofwave?

Accepted Answer

Sofwave is a non-invasive treatment that uses advanced ultrasound technology to improve skin laxity, lift, and add volume, giving you a more youthful appearance.  It&#8217;s a great way to reduce wrinkles, fine lines, and sagging skin without needing needles or surgery. It is the ultimate lunchtime treatment – you can achieve noticeable results in a 30–45-minute session and return to your day!

Question 2

What are counterfeit devices?

Accepted Answer

Counterfeit Devices are fraudulent imitations of real machines positioned to mislead consumers into thinking they are the real thing. They are often poorly manufactured, do not employ the same technology and have no safety studies or clinical evaluation.

Question 3

The importance of consistent and safe delivery of energy to the right layers of your skin.

Accepted Answer

Sofwave machines are FDA approved and extensively tested to consistently deliver the precise energy level at the specific depth of 1.5mm – 2mm under your skin. Additionally, there is an integrated cooling mechanism Sofcool that protects the uppermost skin layer from burning.
Treatments done with counterfeit devices do not utilise our patented technology and may deliver harmful energy to different depths of your skin, causing unnecessary pain while putting you at serious risk of encountering side effects such as burns, unwanted fat loss and nerve damage.

Question 4

How to spot counterfeit devices?

Accepted Answer

Counterfeit devices will lack our bank-grade QR code sticker, decal and authenticity certificate. Always request to scan these assets pre-procedure and ensure that your mobile scans are done through the browser url Sofwave.com/auth.
Authentic QR codes and devices will show up as “ Authentic “, fake QR codes will appear as “ unverified “.

Question 5

How can I ensure that the Sofwave machine is authentic?

Accepted Answer

Always go to sofwave.com/auth to scan the machine’s QR code to get a verification.

Stay Confident in Your Treatment - Scan to Ensure Authenticity

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Why choose an authentic device and certified provider?